Shipping policy

Thank you for shopping whit Bella Luma! we handcraft our soap whit love and care, and we want to make sure your order arrives safely.  

Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery We ship within the United States. Shipping rates are calculated at checkout based on the weight and destination of your order.

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Damaged or Lost Packages If your order arrives damaged, please contact us within 7 days at [your email] with photos of the damage. We will do our best to resolve the issue promptly.